Refund and Returns Policy

At Noya Nondini, we strive to ensure your satisfaction with every purchase. However, we understand that there might be instances where a return is necessary. Please read our refund policy carefully:

  1. Eligibility for Refund:
    • We accept returns within 1 days of the delivery date.
    • To be eligible for a refund, items must be unused, unworn, and in their original packaging.
  2. Return Process:
    • If you wish to return a product, please contact our customer service within the specified timeframe.
    • All returns must be authorized by our customer service team before sending the item back.
  3. Return Conditions:
    • We only accept returns for items that are in their original condition, with all tags and labels attached.
    • No refunds will be processed for damaged or used items.
  4. Delivery Charges:
    • For Cash on Delivery (COD) orders, the return shipping cost is the responsibility of the customer.
    • Delivery charges paid during the purchase are non-refundable.
  5. Refund Process:
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, the refund will be processed to the original payment method within a reasonable timeframe.
  6. Exchanges:
    • We currently do not offer exchanges. Customers can return the item and place a new order.
  7. Contact Information:

Please note that by purchasing Noya Nondini, you agree to abide by our refund policy. We reserve the right to update or modify this policy at any time without prior notice.

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